Silverado II Frequently Asked Questions
When is Check-in?
Courtesy check in is now available to owners. Lock codes will be mailed to you 10 days prior to your scheduled arrival, provided your account is not past due. You may go directly to your condominium, however, YOU MUST CALL OUR FRONT DESK (970-726-5753) to check in. This activates your reservation for housekeeping services. Lock codes are programmed to work after 4 pm the Saturday your week starts and will expire the following Saturday at 10 am. If the Lock codes are used outside these hours, they will not work. These cards provide you with additional security features and are only valid during your stay. Check in time is 4 pm the Saturday your week starts. Check out time is 10 am the following Saturday. Please respect your fellow owners and observe these times.
Where is Check-in?
Allegiant Management, LLC Guest Services desk is located in Silverado II, 490 Kings Crossing Way.
How can I allow someone else use my week?
If you would like to authorize someone else to use your week, you must provide written authoriztion. Simply fax or mail this information, including your guest’s name and address to 970-726-4208 attention Sean. Your lock code is sent to you without charge. If you would like us to send a confirmation and lock code directly to your guest, there is a $20 fee to do so. Please enclose a check payable to Allegiant Management, LLC, and their mailing address at least two weeks prior. If you have banked your week with an exchange company, you do not need to do anything. The exchange company will provide us with that information.
What housekeeping services will I receive during my stay?
You will receive one complete trash and towel exchange on Tuesday. Additional housekeeping services are available for a nominal fee.
Are rental services available to owners?
We do offer an Interval Rental Program for owners. The high seasons for rental are December through March, July, and August. Off-season weeks usually do not rent well. If you would like us to attempt to rent your week, you will find a printable version of the Interval Rental Agreement in the Owner’s Advantage section of your website.
How do I transfer ownership?
In order to process an ownership change, you must provide Allegiant Management, LLC with a copy of the recorded deed transferring title. This deed must be recorded at the Grand County Clerk, PO Box 120, Hot Sulphur Springs, CO 80451. There is a fee to do this. Call the Courthouse at 970-725-3347 for details. If you wish to show your unit to a potential buyer, you may do so by appointment only with Allegiant Management, LLC and only on Saturdays between 10 am and 4 pm.
What is the configuration of beds?
All the 2 bedroom units will sleep a maximum of 6 people including one queen, two twins and a queen-sized sofa sleeper. Please do not exceed the maximum capacity.
Are playpens and highchairs available?
Travel playpens can be available in your unit for $40 ($25 if you pick it up at the Silverado II Guest Services desk). Highchairs are free of charge (Only available for pick-up at the Guest Services desk). Prices listed are for your entire stay.
Are pets allowed?
No animals of any kind are allowed on the property. Violators of this rule will be charged a fine of $250. Pet boarding is available at Byers Peak Veterinary Clinic in Fraser. Their phone number is 970-726-8384.
When will I be billed for dues?
You will be billed once a year for your association dues, July 1. Payment is due 30 days from the billing date. Your maintenance fee account for all the weeks you own must be current before you can use your week or bank it with an exchange company. The mailing address for payments is Silverado II, P.O. Box 66, Winter Park, CO 80482. VISA & MasterCard are accepted credit card payments.
When will I be notified of my timeshare week?
As a service to our owners, Allegiant Management, LLC will send out a reminder letter 4 weeks before your arrival. This will allow you time to deposit your week with an exchange company. If you have banked with an exchange company or put your week on rental, you should not receive a letter.
How do I exchange my week?
Silverado II is affiliated with RCI for domestic and international trades. Red weeks are 1-16, 21-39, and 46-52, and green weeks are 17-20 and 40-45. Contact RCI for additional information at 800-471-7777 or on-line at www.rci.com.
How do I trade internally?
In addition to your home resort, free internal trades are now available among the four other timeshare properties managed by Allegiant Management, LLC. Visit your website www.silverado2.org for more information. One month minimum notice is needed for trade. You may contact Sean at 970-726-5701x202.
What phone service is available in the unit?
Long distance phone service is by calling card or collect. No credit cards will be accepted. There is no charge for local calls.